Shipping policy

At Malesextoy.com.au, we make sure every order is delivered quickly, safely, and 100% discreet. No logos, no labels — just a plain box on your doorstep that only you know about.

Processing & Dispatch

All orders are carefully packed and sent out within 12–48 hours, so you won’t be left waiting around.

Delivery Options

  • Express (DHL / UPS): 2–5 business days.
  • Standard (Australia Post): 6–10 business days.

Tracking Your Parcel

The moment your order leaves our warehouse, you’ll receive a tracking number via email. You can check progress directly through:

Discreet Packaging

Every parcel is shipped in a plain, sturdy box — no product names, no branding, no awkward looks from the postie.

Missing or Damaged Items

  • Damaged or wrong item? Snap a few photos and email us at support@malesextoy.com.au within 48 hours. We’ll sort it out straight away.
  • Haven’t received your order? Let us know and we’ll chase it up with the courier.
We currently ship Australia-wide only, so you can shop stress-free knowing your order will arrive quickly, safely, and discreetly.